Telecommunications
Take your Process Optimization One Step Further

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About this on-demand webinar

In Telecommunications, gaining efficiency, reducing costs and creating more value are among the top priorities.

🤔 But are your business processes really aligned to reach these challenging objectives?
Do you feel like you have the right approach to optimize them? And, most importantly, do you know where to start your optimization journey?

✔ Process Mining, an emerging actionable concept of the Hyperautomation domain, can help you understand how your corporate processes (e.g. client onboarding, incident management, etc.) are truly executed within your organization and how to optimize them.

Some large telco companies are already using Process Mining for analyzing processes, and they already achieved great benefits such as:

• Tackling duplicate payments, reducing labor costs and invoice handling time on their Procure-to-Pay (P2P) process
• Increasing customer NPS and reducing churn by improving the Customer Journey

👉 Watch our Telco-focused webinar with Benoit Scheen, former CEO of Orange Europe and Senior Telco Advisor at Positive Thinking Company, and Nicolas Buttin, Head of Hyperautomation at Positive Thinking Company. Together, they discuss how the Process Mining trend can turn out to be the missing piece to enable Telcos to boost their processes and increase their efficiency the right way.