NetScaler Managed Service

With Arrow Xpand

Through our NetScaler Managed Service we can completely manage your NetScaler environment using a virtual appliance, centralised cloud analytics platform and remote support and management teams.

Self-assess your configurations

Extract the maximum potential from your applications

NetScaler is a leading application delivery and load balancing solution that allows businesses to deliver a great experience to users, in any location, on any device.

High performance, security, backup and resilience of applications are key in today’s fast-changing digital ecosystem.

Our NetScaler Managed Service accelerates application delivery, leveraging 100% of NetScaler potential and maximizing Return on Investment.

Citrix ADC Managed Service Positive Thinking Company Brussels

How does your organization benefit?

Improve performance

Customers using unoptimized NetScaler configurations are potentially only using 10 – 30% of NetScaler’s functionality. Positive Thinking Company's NetScaler Managed Service customers can be assured of the optimum configurations resulting in improved performance and reduced downtime. We can consolidate customers’ IT architecture to maximize efficiencies and ensure NetScaler is configured to meet business needs.

Increase speed of service

Our NetScaler Managed Service is fast and simple to deploy. Quotes can be generated quickly by inputting an NetScaler configuration into Arrow Xpand, our managed services platform. Monthly subscriptions and global financing solutions simplify budgeting and procurement processes.

Reinforce security

Our customers can have peace of mind, knowing their NetScaler environment is configured securely. Continuous monitoring ensures that vulnerabilities are remediated and that risks are proactively monitored and managed.

Reduce complexity

We ensure managed service customers’ NetScaler configurations are automatically optimized according to best practice using a consistent and reliable configuration process. Delivery, configuration and maintenance are optimized and carried out by skilled, experienced teams.

Take the next steps now

1. Xpand Config Analyzer

Upload securely your NetScaler configuration file.

The free Xpand Analyzer tool will detect automatically and in real-time all issues and vulnerabilities, providing an overall view of the health of your NetScaler with best practice recommendations for short-term remediations.

The Xpand Analyzer is secure and anonymous since configuration files will only be analyzed through your local browser and not stored unless you select “save” or “share”.

Watch the Config Analyzer in action

2. Xpand Discovery

Take the next step requesting a full in-depth Health Check of your NetScaler environment.

This extensive technical audit provides you with a comprehensive report that includes a remediation plan, recommendations for performance improvements and can guide you prioritize actions.

Download our NetScaler Health Check

Citrix ADC Netscaler Health Check Steps_Analysis

Throughout remote analysis of the NetScaler environment, our experts will collect and analyze the current state of your NetScaler health, ranging from network topology and design, workload analysis, security, licensing and lifecycle management.

Citrix ADC Netscaler Health Check Steps_Reporting

A report will be provided featuring an executive summary with Top-7 risks, explicit positive matches according to our recommendations and prioritization of issues.

Citrix ADC Netscaler Health Check Steps_Remediation

A short- and long-term remediation plan will be added to the document with description and effort-scoping. We also include recommendations for license optimization and performance improvements.

Citrix ADC Netscaler Health Check Steps_Milestone

Now you have all necessary elements and in-depth information in your hands to guide you prioritize actions and plan for the next steps with your own resources or complementing with our expert knowledge.

Download brochure

3. Xpand Managed Service

Unoptimized NetScalers are only using 10-30% of NetScaler rich functionalities, preventing businesses to realize the full value of their NetScaler investments. Our NetScaler Managed Service helps you extract 100% of NetScaler capabilities.

Speed of
Services

Fully Managed Service

Compliancy
Backup
Upgrades
Configuration
Security
Onboarding of new applications

Reduced
Complexity

Effective NetScaler Configuration

Consistent and reliable configuration process
Optimization of application delivery

Consolidation of IT architecture

Optimal configurations to fully utilize all NetScaler features that satisfy business needs

Increased Performance

Greater reliability/minimized downtime

Continuous monitoring prevents downtime and ensures more reliable accelerated services

Predictive Maintenance

Early problem detection i.e. memory leakage

Security Management

Greater reliability/minimized downtime

Immediate follow-up on security issues and vulnerabilities
Act proactively to prevent incidents

Certificate Management

Automated integration
Encrypt certificates possible or custom certificate management (depending on level).

Xpand Managed Service Offerings

Our Xpand NetScaler Managed Service has three service-level offerings:

Base

Contact via service desk and email
First Response Time Objective is next business day
Logging is included
Config backup is included
3 upgrades per year
Business hours only

Gold

Contact via service desk and email
First Response Time Objective is 8 business hours
Logging is included
Config backup is included
3 upgrades per year
Business hours only
External Monitoring
Certificate Management

Platinum

Contact via service desk and email
First Response Time Objective is 4 business hours
Logging is included
Config backup is included
3 upgrades per year
Optional 24/7 support available
Proactive External Monitoring and Alerting
Certificate Management

Get Started Today

Contact our NetScaler experts