Citrix ADC Managed Service

With Arrow Xpand

Positive Thinking Company’s Citrix ADC Managed Service completely manages a customers’ Citrix ADC environment using a virtual appliance, centralised cloud analytics platform and remote support and management teams.

 

What is Citrix ADC?

 

Citrix Application Delivery Controller (ADC) is a leading application delivery and load balancing solution that allows businesses to deliver a great experience to users, in any location, on any device. We have developed a managed service which allows customers to hand over the management and administration of their Citrix ADC to our expert teams.

Overview of the Managed Service

  • We manage your Citrix ADC environment using a virtual appliance, centralised cloud analytics platform and remote support and management teams.
  • We ensure it is backed up, compliant, upgraded and configured in the optimal way.
  • We onboard new applications quickly, compliantly and securely .
  • We proactively monitor vulnerabilities and security information to protect against downtime or security incidents.
  • We continually captures and analyses log data and metrics to improve performance, security and availability.

Next explore the key benefits of this service offering.

Citrix ADC Managed Service Positive Thinking Company Brussels

How does your organization benefit?

Increase speed of Service

Our Citrix ADC Managed Service is fast and simple to deploy. Quotes can be generated quickly by inputting an ADC configuration into Arrow Xpand, our managed services platform. Monthly subscriptions and global financing solutions simplify budgeting and procurement processes.

Reduce Complexity

We ensure managed service customers’ ADC configurations are automatically optimised according to best practice using a consistent and reliable configuration process. Delivery, configuration and maintenance are optimised and carried out by skilled, experienced teams.

Improve Performance

Customers using unoptimized Citrix ADC configurations are potentially only using 10 – 30% of ADC’s functionality. Positive Thinking Company's Citrix ADC Managed Service customers can be assured of the optimum configurations resulting in improved performance and reduced downtime. We can consolidate customers’ IT architecture to maximise efficiencies and ensure ADC is configured to meet business needs.

Reinforce security

Our customers can have peace of mind, knowing their ADC environment is configured securely. Continuous monitoring ensures that vulnerabilities are remediated and that risks are proactively monitored and managed.

Our Managed Service Offerings

Positive Tinking Company's Citrix ADC managed service has three service level offerings:
 
Package_Silver Citrix ADC Managed Services Positive Thinking Company

Silver

Contact via service desk and email. First Response Time Objective is next business day. Logging is included. Config backup is included. 3 upgrades per year. Business hours only
Package_Gold Citrix ADC Managed Services Positive Thinking Company

Gold

Contact via service desk and email. First Response Time Objective is 8 business hours. Logging is included. Config backup is included. 3 upgrades per year. Business hours only. External Monitoring. Certificate Management.
Package_Platinum Citrix ADC Managed Services Positive Thinking Company

Platinum

Contact via service desk and email. First Response Time Objective is 4 business hours. Logging is included. Config backup is included. 3 upgrades per year. Optional 24/7 support available. Proactive External Monitoring and Alerting. Certificate Management.

Taking the next steps

Assess where you are and where you should be by following this process:
 

Analyze

Discovery

Manage

Citrix Managed Services Positive Thinking Company Steps-01

Xpand Config Analyzer

ADC Health Check

Quoting
Remediation
Managed Services

Get Started Today

Visit the Arrow Xpand Platform now and generate your free recommendations on the configs and analyse for dependencies.
 

Want to take full advantage of your Citrix ADC?